Transforming how care is delivered starts with the spaces where it happens. This role puts you at the centre of facility operations, public-private partnership contract oversight, and service provider performance management. As a Site Manager, Facilities Operations and Development at Hennick Bridgepoint Hospital, you will develop genuine depth in P3 contract governance while maintaining the operational precision a busy rehabilitation hospital demands. The relationships you cultivate across service providers, technical teams, and senior leadership will expand your professional reach in ways other facilities roles cannot. Here, your work sustains the physical foundation that safe and reliable patient care depends on.

Is this you?
Do you thrive in complex, multidisciplinary environments? Here, that strength will be applied to P3 FM contract oversight, where the precision you bring to performance reports, site inspections, and service provider collaboration ensures gaps are identified before they affect service delivery. That standard of oversight ensures service delivery remains reliable and the physical environment continues to support safe, effective patient care.

Are you someone who can make complex conversations productive? As Site Manager, you will bridge technical, clinical, and operational perspectives so that facility operations, service delivery, and infrastructure priorities remain aligned. You know how to explain requirements in a way that makes sense to each group, from senior leaders to technical experts. Whether delivering a presentation or facilitating a stakeholder meeting, you encourage dialogue and move discussions toward actionable outcomes. Your communication style allows you to keep attention on shared goals while addressing issues constructively. This keeps operations and decisions coordinated and well-supported.

Your leadership style balances clear direction with support for the people carrying out the work. Here, you will lead groups that range from small units to larger, multi-stakeholder teams, adapting your style to fit the situation. You are adept at motivating people, addressing challenges, and maintaining collaboration across agencies. This strong, operational leadership ensures that progress is steady, coordinated, and sustainable. You will also demonstrate strong people management capabilities, including coaching, developing and supporting your team to perform at their best.

About this team:
At Sinai Health, the Capital Planning & Strategy Department supports the planning and stewardship of the organization’s physical environment across all sites. The team leads and supports capital planning, renewal planning, space planning, minor capital projects, infrastructure priorities, and project governance to ensure that facilities investments are aligned with organizational priorities, clinical needs, research and education requirements, and long-term growth strategies.

The team works closely with clinical programs, corporate services, research, education, capital redevelopment, facilities, finance, procurement, consultants, contractors, and other partners to advance projects and initiatives that support safe, effective, and high-quality care.

In this role you will:

• Provide leadership and supervision for site-based staff, including coaching, guidance, workload planning, and performance feedback
• Manage HR responsibilities, including recruitment, onboarding, performance reviews, professional development, and day-to-day people management
• Foster a culture of collaboration, accountability, responsiveness, and continuous improvement within the site team
• Act as Sinai Health's primary on-site P3 lead, overseeing day-to-day activities, while sustaining collaborative, results-driven relationships with Project Co and Service Providers
• Chair and facilitate the Facilities Management Committee (FMC) and participate in other governance meetings such as the Utilities Management Sub-Committee
• Review and validate monthly performance monitoring reports and payment requests from Project Co to ensure compliance with contractual service standards and payment mechanisms
• Conduct periodic audits, spot checks, and joint inspections to assess service delivery, building condition, and adherence to maintenance standards.
• Liaise with hospital departments and other internal to address maintenance, repairs, service disruptions and contract amendments
• Oversee the review and approval of Small Works requests and ensure appropriate governance and documentation are in place
• Support issue resolution, troubleshooting, and escalation management in collaboration with the FM Service Provider(s)
• Participate in contingency planning and risk management processes, while providing the Director with regular updates on facility performance, compliance risks, and strategic opportunities
• Contribute to business cases, feasibility assessments, and infrastructure strategies while supporting operational readiness and issue resolution related to approved facility changes and renewal work
• Coordinate with clinical and operational leaders to assess infrastructure needs and capital priorities, managing concurrent facility-related priorities, service provider activities and follow-up actions of varying complexity
• Support continuous improvement in contract management practices, documentation, and reporting frameworks
• Perform other duties consistent with the job classification as required

Job Requirements:
Mandatory

• Successful completion of a university or college degree in a field relevant to hospital planning (i.e. Facilities Management, Architecture, Planning, Engineering, Design or other) from an accredited educational institution
• 5 years of progressive management experience in facility operations, facilities management, contract management, design, project management, renovation and/or construction
• Applicants with proven equivalent, recent and related training and experience may be considered

Preferred

• Proven understanding of P3 infrastructure contracts and FM service delivery models
• Previous experience in a health care environment
• Facilities management, engineering, contract management, project management, or related professional designation is an asset
• Previous experience with building systems, infrastructure renewal, and construction, or healthcare facility operations is an asset.

Skills and Knowledge

• Strong knowledge of building systems, maintenance standards, and compliance frameworks (e.g., CSA, TSSA, Fire Code, OHSA)
• Familiarity with capital planning, infrastructure renewal, Small Works governance, procurement processes, and public-sector infrastructure requirements.
• Exceptional relationship management and negotiation skills with both internal and external stakeholders
• Strong analytical, problem-solving, and contract interpretation abilities
• Excellent written and verbal communication skills, facilitation and presentation skills
• Proficient in Microsoft Office Suite and facility management software tools
• Demonstrated experience reviewing, interpreting, administering, or supporting contracts, service agreements, performance standards, and related documentation
• Knowledge of healthcare facility operations, capital planning, infrastructure renewal, operational risk, and health care delivery systems is an asset
• Familiarity with P3 Project Agreements, facilities management contracts, Ontario Building Code, CSA Z8000, CSA Z317, infection control requirements, and applicable healthcare facility standards is an asset.
• Demonstrated satisfactory work performance and attendance history

If this sounds like you and you feel ready to build your facilities operations and development career within healthcare, apply now and let us know why you’d be a great addition to our team.
 

Employment at Sinai Health is conditional upon the verification of credentials, completion of a health review, and demonstrating proof of immunity and vaccination status of vaccine-preventable diseases. All employees and affiliates will follow safe work practices and comply with health and safety policies, procedures and training. If you believe you are one of the very few people who may require an exemption from vaccination, supporting medical information must be submitted to our Occupational Health department, who will review and assess.

Sinai Health is comprised of Mount Sinai Hospital, Hennick Bridgepoint Hospital, Lunenfeld-Tanenbaum Research Institute and our system partner Circle of Care. We deliver excellent care in hospital, community and home, focusing on the comprehensive needs of people. Sinai Health discovers and translates scientific breakthroughs, pushes boundaries for health solutions and educates future clinical and scientific leaders. Clinical areas of specialization include rehabilitation and complex continuing care, surgery and oncology, urgent and critical care, and women’s and infants’ health. The Lunenfeld-Tanenbaum Research Institute ranks among the top ten biomedical research institutes in the world. Sinai Health is a full affiliate of the University of Toronto.

As an equal opportunity employer who understands that diversity enriches our community and culture, we invite applications from all qualified candidates including Indigenous Peoples, racialized people, disabled people/people with disabilities, women, and members of 2SLGBTQIA+ communities. If you require accommodation(s) due to disability at any point during the application and hiring process, please contact 416-586-4800 ext. 7050, or email TalentAcquisitionAccommodation.msh@sinaihealth.ca.